|
Post by Mormel on Oct 30, 2016 14:57:32 GMT -5
Ish is walking down a street in downtown Manhattan, one of thousands within visual range, earplugs blasting a favorite album An obvious out-of-towner taps him on the shoulder and begins to mouth some question, inaudible due to the music He gives her a cold blank-variant cover stare He points at a direction, not even knowing what she asked He'll chuckle to himself the rest of the day I always get my left and my right confused when I'm giving directions. A couple of months ago I was in Amsterdam, and a nice American couple asked me which way to go to the Red Light District. I told them to go straight ahead to the market square, and then turn left and keep walking. I had meant to say 'right'. They may still be out there, searching...
|
|
|
Post by The Captain on Oct 30, 2016 15:03:46 GMT -5
Ish is walking down a street in downtown Manhattan, one of thousands within visual range, earplugs blasting a favorite album An obvious out-of-towner taps him on the shoulder and begins to mouth some question, inaudible due to the music He gives her a cold blank-variant cover stare He points at a direction, not even knowing what she asked He'll chuckle to himself the rest of the day I always get my left and my right confused when I'm giving directions. A couple of months ago I was in Amsterdam, and a nice American couple asked me which way to go to the Red Light District. I told them to go straight ahead to the market square, and then turn left and keep walking. I had meant to say 'right'. They may still be out there, searching... Sorry to hear you suffer from this, but I'm glad to find someone else who has the same problem I do. When I am in the car with my wife, if she's driving, I have to point when giving directions rather than tell her "right" or "left", because while I mentally know the right direction to go, I will almost invariably tell her the opposite direction of where she wants to go if I try to verbalize it.
|
|
|
Post by Rob Allen on Oct 30, 2016 18:34:28 GMT -5
Current and former retail workers need to be reading notalwaysright.com/ regularly. "The customer is NOT always right!"
|
|
|
Post by codystarbuck on Oct 30, 2016 21:42:13 GMT -5
I've got over 20 years in retail. What gets me more is when I am in another store, wearing a coat, pushing a shopping cart, with a list, putting things in the basket and people start asking where things are located. I tell them I have no idea and they usually say, "Oh, I thought you worked here." I may have a carabiner with multiple keys on it (well, then); but the fact that I am removing things from a shelf and putting them into my basket, crossing off a list, while wearing a coat and hat should be a pretty obvious indication that I am shopping.
I discussed this with a co-manager and she opined that it's probably due to the fact that we actually make eye contact with people, even when we aren't in our own store. You are just used to it, from spending 40+ hours doing it.
I spent 20 years as a bookseller, and got all kinds of strange questions. The strangest was a phone call that went: "Do you have a crown of thorns?"
"Is that the title of the book?"
"No, a crown of thorns, like Jesus wore...."
The name "bookseller" is on the side of the building, the company is listed under bookstores, retail, in the yellow pages, and some nut thinks we carry replica religious iconography. That was a new one.
I once had a person, standing in the Fiction section, in the Ks, who couldn't find Stephen King. He was standing in front of a bay that was 2/3 filled with Stephen King novels. I just stood there and swept my hand out, across the bay, ala a game show model. For a minute there, I thought I might have to read the book to them.
Politics was a big problem for us and election years were a nightmare, filled with minefields. Any display of political books had us literally counting the number representing each side, so as not to appear biased one way or another; yet, someone was always offended by some book, accused us of bias and would say they would never shop here again, even as we point to books that upheld their ideology (or ignorance, in many cases). I even had someone try to bait one of my younger employees. They wanted their opinion on a specific book, obviously in a manner that didn't suggest they wanted a recommendation. The bookseller was professional and kept avoiding giving a personal opinion and only spoke in terms of other customers. That wasn't enough and the person kept pushing and pushing them, until they finally said they didn't care for the book. The person then pounced on them, verbally and started berating their opinion. i caught the latter part of the exchange as I was making my way over to intercede. I told the bookseller they were needed elsewhere, then turned to the "customer" and told them I didn't appreciate what they had just done. they feigned ignorance. i told them I overheard my employee acting purely professionally, keeping their personal feelings out of the discussion; but that you couldn't let it rest at that. I told him that my employees weren't there to serve as his verbal punching bags and that if he did it again he would be asked to leave the store. I also told him the First Amendment gives everyone the right to voice their own opinion and that they had the right to differ with his. He didn't utter another word.
I had another employee who was Azerbaijani, from birth; but, grew up in Montreal, Quebec. She had a, accent; but, spoke perfectly excellent English. Her accent was actually more Quebecois, than anything else. She answered the phone politely and professionally and then burst into tears, handing it to me, as she went off. I asked the customer on the line if there was a problem and the customer said they had heard the accent and asked to speak to someone who spoke English. I told them they had spoken to someone who did and I didn't appreciate their rude comments to my employee and told them that if they had a problem with that they were welcome to take their business elsewhere.
Some people think that being in the service industry makes you somehow less than them; they make it hell. then, there are the vast majority, who are perfectly polite and appreciative of the help and give a genuine thank you. Then, there are the extraordinary, who do things like bring in fresh vegetables from their garden, or baked goods; or, in the case of one regular customer, gave me the first three volumes of the IDW Terry & The Pirates collection, knowing that I was a comic history student and a fan of Caniff.
|
|
|
Post by DE Sinclair on Oct 30, 2016 22:11:54 GMT -5
I'm a night shift cashier for both upfront and electronics. I do not just stand around by a register all night. I have a list of tasks I have to complete before 7am. I have to clean, stock, and organize as well as check people out. And that's just a summary of my tasks. I cannot stand it when someone gets mad at me because I'm not standing right at my register when they approach. So, they have to wait two seconds for me to step back up to my register? That does not give them the right to glare, snarl, or snap at me. Do I snap at them for walking towards the register and then stopping to browse the candy for five minutes making me wait when I could've used that five minutes to complete a item on my task list? No, that would get me fired. Or coached. Can't we fire customers?? Or teach them how to be a good one at least??? There I said it! I've said it before, and I'm sure I will again, but everyone should be required to work at least some time in retail just so they can appreciate what people in retail have to go through. It would make them understand what it takes to give good service.
|
|
|
Post by Spike-X on Oct 30, 2016 23:31:40 GMT -5
Some people think that being in the service industry makes you somehow less than them; they make it hell. These are also the ones who think you shouldn't even be paid a decent living wage to put up with their endless cascades of bullcrap.
|
|
|
Post by The Captain on Oct 31, 2016 17:41:23 GMT -5
I've seen way too many middle- and high-schoolers out begging for candy tonight. There reaches a certain age where dressing up in a costume for Halloween and going around the neighborhood passes "socially acceptable" and reaches "socially pathetic", and that is around the age of 13.
There. I said it.
|
|
|
Post by Slam_Bradley on Oct 31, 2016 17:50:16 GMT -5
I've seen way too many middle- and high-schoolers out begging for candy tonight. There reaches a certain age where dressing up in a costume for Halloween and going around the neighborhood passes "socially acceptable" and reaches "socially pathetic", and that is around the age of 13. There. I said it. My kids cut-off was 6th grade. That was traditionally the last year of grade school. That got bent with my youngest because one of his friends' Mom called to ask if they could go when they were in 7th grade. But that was the end.
|
|
|
Post by The Captain on Oct 31, 2016 19:13:52 GMT -5
A couple more Halloween-related thoughts:
1. Putting on a white t-shirt and spilling fake blood on yourself, then calling yourself a "zombie victim" is not really a costume, nor is wearing your high school insert-name-of-sport-you-play-here jersey. Put a little effort into it, especially if you're out of elementary school, although you should just stay home.
2. I don't care if they have the body for it and their parents are OK with it, but teenage girls wearing the "slutty Batgirl" or "slutty policewoman" costume to go trick-or-treating with their similarly inappropriately-costumed friends is just creepy, especially if it is in a neighborhood with a bunch of 6-and-under kids.
There. I said it...again.
|
|
|
Post by Spike-X on Nov 1, 2016 1:29:52 GMT -5
Sexy =/= slutty.
There. I said it.
|
|
|
Post by The Captain on Nov 1, 2016 5:49:40 GMT -5
Sexy =/= slutty. There. I said it. I agree, but when the costume is closer to fetish wear or something out of the Fredrick's of Hollywood catalog than an actual representation of whatever character or occupation they are purporting to be, it's closer to the latter rather than the former. Case in point: A high-school girl in a Batgirl "costume" where the skirt barely covers the bottom of her rear end and the neckline plunges deeper than the Marianas Trench is really not "sexy", and while it may not be "slutty", it is wholly inappropriate for what is supposed to be a family-friendly activity. Save it for the basement party with your friends while your parents are not home, but don't wear it and give the entire neighborhood a show while the 4- and 5-year olds are out in their princess and Captain America costumes; that's just creepy.
|
|
Confessor
CCF Mod Squad
Not Bucky O'Hare!
Posts: 10,211
|
Post by Confessor on Nov 1, 2016 6:07:53 GMT -5
As much as we love her, and it's wonderful seeing her as President in the Supergirl TV show... Lynda Carter couldn't act her way out of a wet paper bag. There, I said it. Looking like that, she doesn't need to.
|
|
|
Post by Deleted on Nov 3, 2016 19:05:38 GMT -5
I love laser lights. Installing some home, the cat will go crazy.
|
|
|
Post by Slam_Bradley on Nov 4, 2016 22:48:03 GMT -5
Anyone who uses the term "sheeple" is utterly vapid and it's a complete waste of time to engage them with anything but scorn and derision.
|
|
|
Post by batlaw on Nov 4, 2016 23:41:54 GMT -5
Anyone who uses the term "sheeple" is utterly vapid and it's a complete waste of time to engage them with anything but scorn and derision. Agreed. And while on the subject of vapid and completely effed out things, can I add anyone making the oh so brilliant comparison between God and Santa clause?
|
|